Our SMS privacy policy.

Important information for your use of our SMS services.

Effective Date: November 27, 2024

At Collins Insurance Agency, Inc we value your privacy and make every effort to respect your wishes and personal information. In line with this commitment, we have established the following policy for the use of our SMS service. Please read it carefully to understand how we collect, use, and manage your phone numbers.

COLLECTION OF PHONE NUMBERS

We collect your phone numbers only when you voluntarily provide them to us, for example, during quotes, inquiries, or when you call into the office and leave a message. You can opt in to receive these SMS messages either by clicking on the opt in box on the quote submission pop-up or contact us page or when calling or texting the office by providing your phone number.

USE OF PHONE NUMBERS FOR SMS

Your phone numbers are primarily used to provide you with personalized services, updates, and policy information. These text messages may relate to our products, services, or any updates that we think may interest you. SMS messaging charges may be applied by your carrier. SMS opt-in consent or phone numbers for SMS purpose will NOT be shared with third parties and affiliates for marketing purposes. We will only share your phone number with our SMS provider, subject to their privacy policy.
We use RingCentral to send all SMS communications to users who have opted in. Please view RingCentral privacy policy here: https://www.ringcentral.com/legal/last-update-july-29-2024/privacy-notice.html with information on how they use user information.

OPTING OUT OF MARKETING MESSAGES

If at any time you wish to stop receiving marketing SMS from us, you can opt out by:

• Texting STOP to opt-out
• Texting UNSUBSCRIBE to opt-out
• Texting OPT-OUT to opt-out

Please note that the opt-out process may take up to 10 business days to become effective. During this period, you may still receive some messages from us.

PRIVACY OF PHONE NUMBERS

Once you have opted out, we will not send you any more SMS messages, nor will we sell or transfer your phone number to another party.

CHANGES TO THIS POLICY

We may update this policy at any time. Please review it periodically. We will notify you about significant changes in the way we treat your information by placing a prominent notice on our site.

We thank you for your understanding and cooperation. If you have any questions or concerns about this policy, please feel free to contact us at 865-745-1687.

Get Started Today

As an independent agency, we are here to help you find the right coverage.